Thanksgiving Sale - 20% off ALL PRODUCTS - CYBERDINE

Shipping Information

At Parci Parla home, we pride ourselves on providing our customers with fast, hassle-free shipping.

We offer the following delivery methods:

Free Standard Shipping

Selecting this method at checkout means that your item(s) will arrive at your destination within 4-5 business days*.

Free shipping only applies to orders from the US and Canada. Please note to qualify for free shipping to Canada, orders have to be over $500.

* Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. In any case, you will be provided with a shipment tracking number.

2 Days Shipping

We can arrange 2 Days delivery* on in stock items to most destinations within the contiguous 48 states. An additional charge is added during checkout and this may vary depending on the size and weight of the item(s) that you are purchasing.

* If we receive your order by 12 pm EST Monday through Friday, you'll receive your order the second business day; orders placed Friday after 12 pm through Sunday will arrive on Wednesday.

Deliveries to Alaska, Hawaii, U.S. Territories, and Military Addresses (APO/FPO)

Items shipped to Alaska, Hawaii and U.S. territories are delivered by USPS with an additional charge. Some heavy or oversized items cannot be shipped outside the contiguous 48 states.

The standard shipping charge applies to orders shipped to APO/FPO addresses and will arrive within 4 to 6 weeks.

International Shipping

To access International Shipping, select your country of residence on the checkout page.

International shipping is calculated using a number of factors, including the number of items you are purchasing, the weight of the items, and the destination country/region.

Delivery Surcharges

Items that are bulky, heavy, or of limited availability may have a delivery surcharge in addition to standard delivery and processing charges. This charge is shown on the checkout page by the item price and is in addition to regular delivery and processing charges.

**Extended Holiday Returns**

We are extending our returns policy for items purchased on Friday 8 November, 2019 up to and including Sunday 29 December, 2019. Items purchased during these dates can be returned up until Friday 31 January, 2020. Your returned item(s) will need to be with us on or before the 31 January, 2020 to be eligible for a refund.

Items purchased after Monday 30 December, 2019 will be subject to our standard returns policy and can be returned up to 30 days later.

FAQ

Do you accept returns?

You can return eligible items within 30 days of receiving an order for a refund of the merchandise value. An original receipt or gift receipt is required.

We will inspect all items when they arrive at our returns facility. The full cost of the merchandise and all original shipping charges will be refunded if your return is a result of our error or a defective product.

If the return is not a result of our error, we will refund the full cost of the merchandise minus the original shipping charge, insurance, and return shipping fees. This applies to both domestic and international returns.

In case of items that are returned with signs of damage, refunds will not be applicable.

You will receive a refund, including any customs, tariffs, and taxes on the order. Your refund will be issued within 21 business days after the package arrives at our facility.

You will receive an email once your refund has been issued. Depending on your bank or credit card company, it may take up to 5 additional business days for processing. If you have any questions or concerns about credit posting, please contact your financial institution.

If for any reason you are not satisfied with your purchase, simply drop us a message through our contact us form. We’ll get back to you within 24 hours.

How can I track my order?

A tracking number is sent to your email address after we ship your order.

Click on the tracking number or enter it manually on UPS / USPS’ website to check its current status.

Do you offer gift wrapping?

Unfortunately, at this current moment in time we do not offer this service.

Where is Parci Parla located?

We’re based at 370 Avenue U, Brooklyn, NY 11223, USA. Feel free to drop by :)

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